Custom WhatsApp Automation · India

Custom WhatsApp Automation Services in India — from opt-in to order delivered

Grow revenue and slash support load with WhatsApp Business API chatbots, broadcast campaigns, COD verification, order tracking, and payment links — all DPDP-aware with template approvals and consent built in. Built by GrowingAI for Indian stacks and scale.

Chat on WhatsApp Book Free WABA Audit
24×7 support bot (EN/HI)
1-click payment & UPI links
Catalog & order updates
Template & opt-in compliance
Meta Cloud API Gupshup / WATI / Infobip Shopify / Woo / Razorpay HubSpot / Zoho / SFDC

High-impact WhatsApp use cases that move KPIs

Designed for Indian commerce & B2B: compliant templates, multi-language (EN/HI), and deep integrations.

Support

24×7 WhatsApp Support Bot

Deflect FAQs, handle order status, and escalate to human for edge cases.

EN/HI dialogs with context memory
Ticket creation in Zoho/HubSpot
CSAT/NPS capture
50–70% Deflection −60% TAT
Commerce

COD Verify, Abandoned Cart & Payment Links

Recover carts and reduce RTO with OTP verification and UPI/payment links.

Shopify/Woo + Razorpay links
Smart re-attempt windows
Real-time order sync
+8–15% CVR −10–20% RTO
Marketing

Broadcasts & Personalised Journeys

Segmented campaigns with offers, reminders, and catalog deep-links.

Template approvals & quiet hours
UTM tagging & revenue tracking
LLM copy in EN/HI
60–90% Read 15–35% CTR
B2B

Lead Capture, Qualification & CRM Tasks

Auto-qualify leads, book meetings, and create tasks in CRM with transcripts.

Instant lead enrichment
Calendar booking links
HubSpot/Zoho/SFDC sync
Ops

Order Updates, Tickets & Field Ops

Send proactive updates and collect documents/photos via WhatsApp threads.

Shipment & SLA alerts
Photo/Doc intake to Drive/S3
SLA breach escalations
Not sure where to start? We’ll map your top 3 WhatsApp automations in a free audit.

Built for Indian stacks — BSPs, stores, CRMs, payments & logistics

We connect your WhatsApp Business API to commerce, finance, and support tools with DPDP-aware governance.

Integrations Map

BSPs & API

Meta Cloud API Gupshup WATI Infobip

Commerce & Payments

Shopify WooCommerce Razorpay Cashfree

CRM & Helpdesk

HubSpot Zoho Salesforce Freshdesk/Zoho Desk

Logistics & Data

Shiprocket Delhivery BigQuery Google Sheets

Don’t see your tool? We build custom adapters and secure webhooks.

Go live in 2–4 weeks — approved, integrated, and revenue-ready

A timeboxed rollout for Indian businesses: WABA approval, compliant templates, integrated flows, and live KPIs.

Implementation timeline

1) WABA Audit & Plan (Week 0)

Assess BSP, phone number, display name, opt-in sources, and current templates. Define 2–3 highest-ROI flows.

Compliance checklist KPI targets

2) Setup & Approvals (Week 1)

Connect BSP (Meta Cloud/Gupshup/WATI), set webhooks, submit templates with consent language and quiet-hour rules.

Template approvals Opt-in capture

3) Integrations (Week 1–2)

Wire Shopify/Woo, Razorpay, CRM/Helpdesk, and logistics APIs. Map events (cart, order, delivery, ticket).

Store & Payments Helpdesk

4) Flow Build & Copy (Week 2)

Design EN/HI dialogs for Support, COD verify, Abandoned Cart, Broadcasts with LLM copy guardrails.

EN/HI LLM prompts

5) QA, UAT & Soft Launch (Week 3)

Seed tests, deliverability checks, opt-in proof, and fail-safes. Soft launch to a pilot segment.

QA suite Pilot cohort

6) Go Live & Optimise (Week 4+)

Scale broadcasts, iterate templates, and tune prompts. Weekly KPI reviews with revenue attribution.

KPI dashboard Prompt tuning
Get your personalised 2–4 week plan in a free WABA audit.

Simple pricing for WhatsApp Automation — fast payback

BSP & template/message fees billed by provider. We price for effort and KPIs — not markup.

Best for quick wins

Starter · Audit & Pilot

Go live with 1–2 flows + deliverability & compliance fixes.

₹49,000 / month
WABA/BSP audit, number & display name check
2 approved templates (Utility/Marketing)
1–2 flows (e.g., Support bot or Abandoned Cart)
Weekly KPI email (reads, CTR, revenue)
ROI extension. If KPIs don’t move, we extend 2 weeks free.
WhatsApp Start Pilot
Most popular

Growth · Journeys & CRM

Scale across support, commerce and marketing with analytics.

₹1,49,000 / month
4–6 flows (Support, COD Verify, Cart, Post-purchase, Winback)
CRM/Helpdesk sync (HubSpot/Zoho/SFDC, Freshdesk)
LLM copy (EN/HI) with guardrails + A/B templates
Dashboard: read %, CTR, CVR, revenue, deflection
30-day checkpoint. Free tuning of prompts/templates if KPIs lag.
Scale with AI Chat Now
Compliance-ready

Enterprise · Governance

For regulated teams with strict approvals and security.

Custom
SSO/RBAC, approval workflows for broadcasts
DPDP-aware data flows, PII redaction & retention
Dedicated success, SLAs & auditing
Security sign-off documentation pack
Security assist. We prepare questionnaire responses & reviews.
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* BSP SaaS plans typically ₹2,499–₹16,999/mo; message charges at Meta rates (historically per conversation in India at sub-₹1; per-message pricing begins July 1, 2025). Fees above exclude BSP/Meta costs and any model/API usage. GST extra. Month-to-month after pilot. Scope tailored to KPIs.

FAQs & Compliance for WhatsApp Business in India

Everything you need to launch fast, stay compliant, and prove ROI (EN/HI).

How fast can we go live?
Typical pilots launch in 2–3 weeks once your WABA and templates are approved. We parallelize template drafting, data mapping, and bot flows to compress timelines.
What do we need to get started?
Facebook Business verification, WABA via your preferred BSP, a sender number, and access to your CRM/Store/Helpdesk. We provide a checklist and help with approvals and template drafts.
Do you support multi-language (EN/HI)?
Yes. We ship bilingual prompts/templates with tone guardrails. Add more languages if you provide translations or style guides.
Can the bot handoff to a human agent?
Absolutely. We integrate with Freshdesk/Zendesk/Zoho Desk or your custom inbox. Escalations include transcript + customer context.
Will this work with our stack (Shopify, Woo, custom)?
Yes. We support Shopify/WooCommerce, headless stores, and custom APIs/databases for orders, COD verification, and fulfillment updates.
How do you measure ROI?
We track read%, CTR, conversion/revenue, support deflection, and RTO reduction. Dashboards update daily; experiments (A/B templates, incentive tests) run weekly.
Can you help with the green tick?
We guide prerequisites and the application. Final approval is platform-controlled, so it’s not guaranteed—but we maximize your chances.
What if a template is rejected?
We revise quickly with neutral phrasing, variable placement fixes, and opt-out language. We keep backup variants ready.

Recent WhatsApp wins

Fictionalized but representative outcomes from Indian brands using WABA + LLM copilots.

Support Bot
D2C Beauty EN/HI

LLM support deflects majority of queries

Trained on policies/FAQs; automatic human handoff for edge cases.

55–65% deflection 70% faster TAT
COD Verify
Ecommerce Shopify

COD verification cuts RTO & fake orders

Automated confirm/cancel + upsell; status sync to OMS.

−18–30% RTO +6–10% AOV
Cart Recovery
Fashion Template A/B

Abandoned cart sequences drive revenue

Context-aware nudges, incentives, stock/price drops.

8–14% cart CVR +12–20% revenue
Lead Nurture
BFSI CRM

B2B nurture shortens sales cycles

Bot qualifies, books meetings, and pushes tasks to CRM.

−20–35% cycle +18–28% meetings
Want a result like these? We’ll map your pilot in a free audit.
Close more revenue on WhatsApp

Ready to make WhatsApp your highest-converting channel?

Get a free WABA audit with 3–5 quick wins (templates, journeys, compliance) and a 2–3 week rollout plan for India-first stacks.

Chat on WhatsApp Book Free Audit
Green-tick guidance LLM copy EN/HI DPDP-aware governance Live KPIs & deflection
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